1. Introduction

This privacy statement explains how I collect, use, and protect your personal information. I am committed to handling your data lawfully, fairly, and transparently, in line with UK data protection law (UK GDPR and the Data Protection Act 2018).

2. Who I am

Adelle Fairclough Careers Services is a freelance careers support service run by Adelle Fairclough as a sole trader.

If you have any questions about this notice or how your data is used, please contact:

Email: [email protected]

3. What information I collect

I may collect the following types of personal information:

Your name and contact details (email, phone number, address if provided)

Information you provide about your education, experience, skills, circumstances and career goals for individual careers support

CVs, cover letters, applications, or LinkedIn profiles shared for review

Information from enquiries made via email or online form

For organisational clients: contact details of staff involved and relevant project information

4. How I use your information

I use your personal information to:

Provide individual career support services (such as CV, Cover Letter, Application, and LinkedIn reviews)

Respond to enquiries made by email or online form

Deliver services to organisations (such as careers projects, events, workshops, or content development)

Keep records of work carried out for administrative or legal purposes

Communicate with you about services, follow-up support or testimonials

I process personal information based on the following lawful bases:

Consent – for testimonials, optional communications, or any information you provide voluntarily. You can withdraw your consent at any time by contacting me at [email protected]

Contractual obligation – to provide the services you have requested, such as career support or organisational projects. Processing your information is necessary to fulfil the contract with you.

Legal obligation – to comply with legal and accounting requirements, including retaining records for tax and business purposes.

5. Testimonials

If you provide a testimonial about my services, I will only publish it with your explicit consent. You can decide how you wish to be identified (for example, by name, initials, job title, or anonymously). You may withdraw your consent at any time, and your testimonial will be removed or anonymised as requested.

6. How I store your information

Your information is stored securely on password-protected devices and systems. Documents containing personal information (e.g. CV, application, covering letter reviews and personalised reports from 1-1 coaching and interview preparation) will be returned via e-mail as password-protected files.

I do not share your personal data with third parties unless required by law or with your consent.

I will retain your information only for as long as necessary to provide services and meet any legal or accounting requirements.

7. Website hosting and online data

My website is hosted by a third-party provider that may collect limited technical information such as IP addresses, browser type, and usage data to ensure the website functions securely and effectively. This information is handled in accordance with their privacy policy and is not used by me to identify individuals. If you complete an online form, your data is transmitted securely and used only to respond to your enquiry.

8. Your rights

You have the right to:

Access the personal information I hold about you

Request correction of any inaccurate information

Request deletion of your information where appropriate

Withdraw consent where processing is based on consent

Raise a concern or complaint with the Information Commissioner’s Office (ICO) if you are unhappy with how your data is handled

For more information on your rights, visit the ICO website: www.ico.org.uk.

9. Changes to this statement

I may update this privacy statement from time to time. The latest version will always be available on my website.

Last updated: November 2025